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Pool Asset Management - e-mailing

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Hi

In the help document, it says : "When the planner assigns a demand to an available pool asset, the asset is reserved and the employee automatically receives an e-mail confirming the reservation." I think I am missing something. The demanding user is not receiving any messages from the system although his user id is set in the partner list a s a user and as a requester also.

Is there any functions or any settings that I should do in order to send messages?

Thanks in advance


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